License

Last updated: October 20, 2026

When you buy a Vortex One product, you buy a license to use it — not the product itself. Vortex One keeps all ownership, copyright and other rights. This License applies to every product unless a product page states a different license (for example an Extended or Commercial License), in which case that page's terms apply too.

Standard License — what you CAN do

• Use the product for your own personal use or for your own business.
• Download and keep copies for backup on devices you own or control.
• Edit, customise and fill in the product (for example enter your own data into a template).
• Use themes, design or brand assets in one project, store or website that you own or run for one client.
• Share outputs you create with the product (for example a report, budget or invoice made from a template) with your clients, team or accountant.

What you CANNOT do

• Resell, sublicense, rent, lend, give away or redistribute the product or any part of it, edited or unedited.
• Upload or share the files, download links or copies on any website, marketplace, file-sharing service, group chat, course, or shared drive available to others.
• Include the product, or a modified version, in another product for sale or free distribution (for example templates, themes, kits, bundles or print-on-demand items).
• Claim the product, or its design, structure or formulas, as your own work.
• Remove or change copyright notices, watermarks or license information.
• Reverse engineer, crack or remove protection from software, locked sheets or code, except where the law expressly allows it.
• Use the product to train, fine-tune or build AI or machine-learning models, or feed it into AI tools to recreate it.
• Share one purchase between several people or businesses. Teams need one license per user unless the product page says otherwise.

Fiction and ebooks

Ebooks and short fiction (including works published under the pen name Isla Raven) are for personal reading only. You may not copy, print for distribution, translate, record as audio, or publish any part of them, except short quotes for reviews with credit.

Brand assets

Logos and brand assets for specific brands are provided only to the brand owner or the party authorised by them, and may only be used for that brand.

Ending the license

This License ends automatically if you break it, or if your payment is refunded or reversed through a chargeback. When it ends, you must stop using the product and delete all copies. Sections on ownership and restrictions continue after it ends.

Enforcement

We actively monitor for unauthorized sharing and resale. We may disable download links, report copyright infringement to platforms and hosts, and take legal action to recover damages.

Questions or extended licensing

Need rights for a team, agency, multiple clients, or resale? Email Help@vortexonedigital.com before you use the product beyond this License.

How to request help

Email Help@vortexonedigital.com with your order number, the email used at checkout, a short description of the problem, and a screenshot of any error. We reply within 2 business days.

Approved refunds

Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank. When a refund is issued, your license ends and you must delete all copies of the product.

Chargebacks

Please contact us before contacting your bank — we resolve genuine problems quickly. If a chargeback is filed for a delivered order, we will share order, delivery and download records with the payment provider to contest it, and your license to the products in that order will end.